Most CCTV failures are only discovered after an incident, when someone tries to pull footage and finds a blank screen. A few minutes of regular checks can prevent that.
Weekly (2 minutes)
- Open the mobile app and confirm every camera shows a live picture.
- Play back a few minutes from the previous night to confirm recording is working.
Monthly
- Wipe camera lenses and domes — dust, cobwebs and Delhi's pollution quickly blur images.
- Check night-vision footage; spiders and webs near IR lights cause false motion alerts and glare.
- Make sure the recorder's date and time are correct (important if footage is used as evidence).
- Check the hard disk status in the recorder menu for errors.
Every 6–12 months
- Inspect outdoor cables, connectors and junction boxes for water damage, especially before and after the monsoon.
- Test the UPS/inverter backup for cameras and recorder.
- Update recorder and camera firmware, and change default passwords.
- Re-check camera angles — trees grow, signboards change and cameras get knocked.
- Review whether you need more cameras or storage as your premises change.
Common problems and likely causes
| Problem | Likely cause |
|---|---|
| "No video" on one camera | Loose connector, faulty power supply or cable damage |
| Blurry or hazy picture | Dirty lens, moisture inside housing or focus drift |
| Not recording | Hard disk failure or full disk with overwrite disabled |
| App not connecting | Router change, internet issue or changed password |
| Lines or flicker in image | Poor-quality cable or electrical interference |
When an AMC makes sense
For offices, shops, societies and factories with 8 or more cameras, an Annual Maintenance Contract (AMC) is usually cheaper than ad-hoc repairs. It includes scheduled preventive visits and priority support when something stops working.
Frequently Asked Questions
How often should CCTV cameras be serviced?
A quick weekly check by the owner plus a professional preventive maintenance visit every 6 months is a good routine for most homes and businesses.
Do you repair CCTV systems installed by someone else?
Yes. We service and repair CCTV systems from all major brands, regardless of who originally installed them.
Why does my CCTV camera show 'No Video'?
The most common reasons are a loose connector, a failed power supply or a damaged cable. If the problem persists after checking these, the camera itself may need replacement.
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